Support | Recipe Manager

Welcome to CookIt Support

We're here to help you get the most out of Recipe Manager - CookIt.

If you're experiencing an issue, have a question about the app, or need assistance with your account or subscription, you can contact our support team directly.

How can we help?

Send us an email and describe the issue you're experiencing. Our support team will review your request and get back to you as soon as possible.

Contact Support

Frequently Asked Questions

What is Recipe Manager - CookIt?

CookIt is a recipe management app designed to help you save, organize, and manage your favorite recipes in one convenient place.

How do I save a recipe?

Open CookIt and use the available recipe creation or import options. You can add ingredients, instructions, notes, and other recipe information.

Can I organize my recipes?

Yes. CookIt provides tools designed to make it easier to organize and access your recipes, favorites, and cooking information.

I'm experiencing a technical issue. What should I do?

First, make sure you're using the latest version of CookIt. If the problem continues, contact us at support@ghappsdigital.com and describe what happened.

What information should I include in a support request?

Please include a description of the problem, the device you're using, your operating system version, and any other details that may help us understand the issue.

How do I manage my subscription?

If your subscription was purchased through Apple's App Store, subscription management, renewal, and cancellation are handled through your Apple account subscription settings.

How do I cancel my subscription?

You can manage or cancel an App Store subscription through your Apple account settings. Removing the CookIt app from your device does not automatically cancel an active subscription.

How can I request a refund?

Purchases processed through Apple's App Store are subject to Apple's payment and refund policies. Refund eligibility and processing are generally handled directly by Apple.

How can I request deletion of my data?

If you would like to request deletion of eligible personal information associated with CookIt, contact us at support@ghappsdigital.com .

I found a bug. How can I report it?

Please send a description of the bug to our support email. If possible, include the steps that caused the issue and your device and app version.

Contact Us

For technical support, account assistance, privacy requests, feedback, or other questions related to CookIt, contact:

GH SERVICOS DIGITAIS LTDA
Developer and operator of Recipe Manager - CookIt
Brazil

Support Email:
support@ghappsdigital.com

Response Times

We aim to review support requests as quickly as reasonably possible. Response times may vary depending on request volume, technical complexity, weekends, and holidays.

Privacy

Information submitted through a support request will be used as necessary to review, respond to, and resolve your request. Please avoid sending passwords, payment card information, or other unnecessary sensitive information by email.